Inciner8 were recently approached by a council owned crematoria in Yorkshire who had a period of unplanned system downtime. This was caused by an un-expected failure of their permanently installed crematoria. Unfortunately the manufacturer stated they required a couple of weeks to get engineers on site and carry out the essential repairs.
“We were pleased with the rapid support the team at Cremation Systems Inciner8 provided during a challenging period for the council. They took a professional approach, and worked with us in trying to establish a temporary solution to our ongoing problems.
The Bereavement Services team worked closely with Inciner8 in trying to provide its core function of maintaining a professional service for its citizens.”
Through our cremation trading arm ‘Cremation Systems‘ we were able to provide a solution that met all requirements and was installed and operation within 10 working days from the enquiry.